860, 000 jobs could be affected by digital disruption
More than 860,000 jobs could be affected by digital disruption according to a new report released by the Queensland Government this week.
The report, The Innovation Imperative, examines the risks and opportunities for Queensland over the next two decades and emerging economic and technological opportunities for local communities, businesses and government.
The reports estimates that 868,000 Queensland jobs (36 per cent) are ‘at risk’ of task automation over the coming 20 years, but the Queensland economy is projected to add an extra one million new jobs by 2038. These jobs may be in fields which complement new technology, or in roles with a distinctly human focus such as caring or customer service, and some will be in currently unforeseen occupations.
The report also forecasts that citizens will have rising expectations for seamless digital services from government,
“e-government services are increasingly in demand as citizens expect convenient, personalised, and easily accessible information and services….the implication of this megatrend is that Queensland government and services need to deliver services to citizens and customers in a different marketplace.”