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Complaints process needs overhaul

News Release

Thursday, 21 April 2016

Complaints process needs overhaul

The Local Government Association has welcomed the Palaszczuk Government’s decision to review the management of complaints about mayors and councillors, saying the current system needed an overhaul.

LGAQ chief executive Greg Hallam said the recent local government elections were marred by a high level of smear against candidates which highlighted that the current complaints process needed to be reviewed.

He said the decision followed requests for a review by both the LGAQ and the Local Government Managers’ Association.

'We want the process tightened so it can’t be used as a political tool and that is why this review is welcome,' he said.

At the moment, there are some complaints that go to the Remuneration and Discipline Tribunal, some that are dealt with by the councils themselves and still others handled by the local government department.'

'Trying to decide who has the remit can be difficult.'

'As Deputy Premier Jackie Trad has said, it is important that there is a fair, modern and transparent system for dealing with complaints against councillors.'

Mr Hallam said it was pleasing that former LGAQ president and Noosa mayor Noel Playford and former Logan City chief executive Gary Kellar would help conduct the review.

Local Government Association of Queensland
LG House, 25 Evelyn Street, Newstead Qld 4006


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