You would be hard pressed to find an institution that has a better appreciation of the contribution that technological innovation can make to productivity than local government. Rather than admitting the potential of technological innovation, the challenges for councils are often in deciding on where to start, how to ensure staff deal with change and setting benchmarks to measure performance.
The LGAQ has organised a series of innovation roadshow of sorts aimed at helping councils make those decisions. Douglas Shire will host the first of these on Friday 17 October. Neighbouring councils Mareeba, Cook and Wujal Wujal will also attend the event to discuss how technology can be introduced to improve productivity, reduce costs and deliver better customer service.
The roadshows will also feature executives from Telstra, Apple and Queensland Government to cover topics such as business processes, mobility and apps, the digital economy, mobile black spots, telecommunication infrastructure and strategies for the future.
LGAQ Innovation Executive Lou Boyle says the concept of the roadshow is about trying to address local concerns and share local insights while providing some information from market leaders about the influence of digital change on local government workplaces.
Lou said the LGAQ’s digital productivity report showed that councils wanted to focus on what is possible at a local level and better understand how digital productivity solutions were evolving.